OUR CUSTOMER SECURITY &
|30-Day Return Policy
At Palm Beach Medical Cosmetics, we utilize both
UPS and USPS carriers. We can ship to APO and PO
Box addresses via USPS only. Based on your shipping
zip code, we use the carrier with the fastest delivery
and satisfaction to your area.
|UPS Expedited shipping options are available including
UPS 3 Day Select Service and UPS 2 Day Air Service.
All applicable shipping charges will be stated clearly
before checkout. If additional shipping charges
apply, you will be contacted.
|Your Satisfaction is Always
Palm Beach Medical Cosmetics offers only the best
in high quality skin care and we stand behind our
products. If an item does not meet your expectations,
is damaged during shipping, if you should have an
allergic reaction to a product or if you just aren't
happy, we will compensate you.
|We guarantee that if you aren't 100% satisfied
with the products you purchased within 30 days,
we will either issue you a full refund or exchange
the product for you for free - it's that easy. Please
call customer service at 1-866-519-4222.
| Your Privacy - Our Policy
Your privacy is of paramount importance to Palm
Beach Medical Cosmetics. Strict efforts are made
to ensure that all information gathered in our database
will not be presented to any company or person for
outside use. Palm Beach Medical Cosmetics is the
sole owner of the information collected on this
site. We will not sell, share, or rent this information
to others in ways different from what is disclosed
in this statement. Palm Beach Medical Cosmetics
collects information from our users at several different
points on our website.
|This web site carefully protects your data from
loss, misuse, unauthorized access or disclosure,
alteration, or destruction. When users submit sensitive
information via the website, your information is
protected both online and off-line.
When our registration/order form asks users to enter
sensitive information (such as credit card number
and/or social security number), that information
is encrypted and is protected with the best encryption
software in the industry - SSL. While on a secure
page, such as our order form, the lock icon on the
bottom of Web browsers such as Netscape Navigator
and Microsoft Internet Explorer becomes locked as
opposed to un-locked, or open when you are just
|While we use SSL encryption to protect sensitive
information online, we also do everything in our
power to protect user-information off-line. All
of our users' information, not just the sensitive
information mentioned above, is restricted in our
offices. Only employees who need the information
to perform a specific job (for example, our billing
clerk or a customer service representative) are
granted access to personally identifiable information.
Our employees must use password-protected screen-savers
when they leave their desk. When they return, they
must re-enter their password to re-gain access to
your information. Furthermore, ALL employees are
kept up-to-date on our security and privacy practices.
Every quarter, as well as any time new policies
are added, our employees are notified and/or reminded
about the importance we place on privacy and what
they can do to ensure our customers' information
is protected. Finally, the servers that we store
personally identifiable information on are kept
in a secure environment behind a locked cage.
How is your personally
identifiable information used on this site?
We will ask you when we need information that
identifies you or allows us to contact you. We
use your personal information for these purposes:
1. To make this site easier to use by not having
to enter your information more than once
2. For billing purposes
3. Viewing your order status
4. To alert you when new service/products and/or
special offers are available